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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All orders are shipped via USPS Propriety Mail. Typical transit time is 3-5 working days. Orders are shipped Monday thru Friday within 48 hours of receipt of order exclusive of Saturday and Sunday. Number1Smoke makes every effort to ship all orders on a timely basis.
- Privacy & Security
- We understand that your privacy while using our
Site is important, especially when conducting business or providing sensitive
personal information. This Notice will govern our Privacy Policy for users of
this Site, whether or not a transaction of any sort is conducting while
visiting.
Your Personal Information
The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at njoydiscount.com. Following is some of the information we gather about our users.
Information You Provide Us: When you complete a Customer Profile Form on line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.. - Returns & Replacements
- The terms of our guarantee are simple, and
hopefully encourage you to try our amazing product. You can try Number1Smoke
"Starter Kit" absolutely risk free. Make your purchase on-line from us at
Number1Smoke.com, and if you're not completely satisfied, simply return the
product - even if used - within 30 days of your original purchase date for a
refund of the purchase price of the starter kit (less shipping and handling, and
used cartridges), a return authorization number is required prior to returning
your purchase). Go ahead, and ENJOY today!
Please note the following:
Used or Partially Used cartridges are not subject to refunding
Returns without their original packing are subject to a 10% repacking fee. - Ordering
- Our "On-Line Store" uses the latest and most sophisticated technology to ensure your on-line experiences and purchases are safe, secure and trouble free. That's our PROMISE.
- Payment, Pricing & Promotions
- Payment is due at time of ordering. We accept Visa, Master Card and American Express. From time to time Number1Smoke offers specials and or promotions. These promotions or special pricing are offered via emails, mailings or coupon codes.
- Viewing Orders
- We encourage you during the ordering process to create an account to view and track your orders progress. From time to time account owners will receive email containing specials and or discount pricing not available to the general public.
- Updating Account Information
- Account information can easily be updated by logging into your account with the credentials created at the time of establishing the account.
